Residential Property Portfolio Manager
Step Up Property
Cape Town, South Africa
Closing Date:
Tuesday, 29 April 2025
Open
About the Organisation
Step Up Property was established in 2017. The Company resulted from the need for efficient rental management in the lower to mid end of the income market. We provide safe, affordable and well managed rental properties with exceptional tenant and stakeholder services.Our Vision is to be the most cost effective, customer focused property management service and to maximise investor returns and profitability.
About the Job
The Residential Property Portfolio Manager will ensure the effective client management and administrative functioning of the business.
Key Responsibilities
Property Management and Administration
Ensure the implementation of correct leasing and tenant selection procedures and standards
Make all documentation related to the application process available such as updated application forms, lease documents, tenant course forms, house rules and project fact sheet
Check grey files and submit to senior management
General office administration
Schedule necessary meetings
Prepare meeting venues including ensuring that appropriate equipment is available
Ensure that all documentation is kept in a safe and secure environment
Office equipment maintenance
Ensure statement information is up to date and correct
Upload batches for additional charges
Run pre-billing and edit to send to HM’s for checking
Basic financial management
Resolve tenant payment queries
Client Services
Deal will all tenant related complaints/queries
Investigate complaints
Ensure customer service standards are maintained
HR and Staff management
Submit HR documentation
Ensure staff files are up to date
Manage the house managers and the cleaning staff
Requirements
Minimum qualification: Matric
Minimum 2-years’ office administration experience is preferable
Drivers license
Registered property practitioner with the PPRA would be advantageous
To apply
In order to apply, email your application by Tuesday 29th April 2025 to melissa@actionappointments.co.za - send your completed AA bio form, letter of motivation and updated CV (all in MS Word format).
