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Communications Manager

The Institute for Justice and Reconciliation (IJR)
Cape Town, South Africa
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Closing Date:
Monday, 15 January 2024
Placed

About the Organisation

The Institute for Justice and Reconciliation (IJR) is a non-profit think tank based in Cape Town South Africa, dedicated to advancing peacebuilding, with a particular focus on transitional justice, across the African continent. Our work centres around three areas: research and policy, peacebuilding interventions, and the promotion of dialogue between and within communities.

About the Job

The Communications Manager will report to the Executive Director and work closely with the entire management team. He/she must be a seasoned Communications Manager who will play a crucial role in effectively managing the communication of the impactful work of the IJR.

Key Responsibilities

  • Provide leadership to the Communications Department;

  • Develop, manage and drive effective communication of the IJR’s work;

  • Develop and implement a comprehensive communications strategy aligned with the IJR’s mission and goals;

  • Oversee the IJR’s branding and strategic positioning activities, develop clear messaging and a range of products to shape and manage the IJR’s reputation and perception among key audiences;

  • Provide communications support to the IJR’s projects, from designing communications strategies to delivering communications products and services.

  • Plan and deliver a steady pipeline of content for various platforms that demonstrates the IJR’s impact and service offering;

  • Work closely with the Knowledge, Monitoring and Evaluation point persons to contribute to the development and dissemination of knowledge products;

  • Work closely with the Fundraising Manager to develop marketing materials and deliver strategic marketing campaigns;

  • Work closely with key external stakeholders;

  • Liaise with communications staff and relevant people in partner organisations;

  • Direct media relations for key events;

  • Oversee the management and redevelopment as needed of the IJR’s website and provide strategic guidance on related digital platform to meet institutional and project needs;

  • Manage the IJR’s social media and digital platforms, ensuring they are regularly updated to enhance engagement with key audiences;

  • Support the integrity and quality of the IJR’s products and services through the implementation of the editorial, style and photo guidelines, and develop related tools and templates as needed;

  • Provide writing, editing and reviewing, and design and layout support as needed;

  • Manage relationships with external partners to maximise coverage and visibility, including media and key communications staff;

  • Produce the IJR’s Annual Reports, newsletters, the Lens, and internal communication documents as needed;

  • Write articles for the media when needed;

  • Oversee media monitoring and social media scanning to keep IJR’s teams updated on relevant news and analysis;

  • Monitor and analyse communication metrics to assess the effectiveness of strategies and make data-driven adjustments;

  • Stay updated on industry trends and best practices to continuously enhance our communications efforts.

  • Manage, mentor, and develop staff in the communications department.

Requirements

  • Masters degree in Communications, Public Relations, or a related field;

  • Proven experience as a Communications Manager;

  • Proven experience in developing and implementing successful branding and communications strategies;

  • Proven experience of providing operational communications support to development-focused projects, with a strong understanding of project cycles and reporting mechanisms;

  • The ability to package complex projects into relatable stories, reports and other knowledge products;

  • Experience in media relations, using traditional and social media, multi-media and other online platforms;

  • Knowledge of digital communication and collaboration platforms, relevant desktop publishing and design packages, administration of stakeholder surveys, presentation design, systems and stakeholder mapping, data packaging, information management, and social media tools and tactics;

  • Exceptional skills in writing, as well as editing, layout and design;

  • Strong analytical and presentation skills, and a strong abilty to communicate and distil complex messaging clearly;

  • Strong project management abilities, able to handle multiple tasks with tight deadlines;

  • Ability to collaborate effectively with a diverse range of stakeholders;

  • Familiarity with development issues and a passion for creating posititve socio-economic development impact;

  • The ability to work in a fast-paced diverse environment across sectors, projects and teams;

  • The ability to adapt quickly to changing circumstances and deliverables

To apply

In order to apply, email your application by Monday 15th January 2024 to melissa@actionappointments.co.za - send your completed AA bio form, letter of motivation and updated CV (all in MS Word format).

About the Organisation

The Institute for Justice and Reconciliation (IJR) is a non-profit think tank based in Cape Town South Africa, dedicated to advancing peacebuilding, with a particular focus on transitional justice, across the African continent. Our work centres around three areas: research and policy, peacebuilding interventions, and the promotion of dialogue between and within communities.

About the Job

The Communications Manager will report to the Executive Director and work closely with the entire management team. He/she must be a seasoned Communications Manager who will play a crucial role in effectively managing the communication of the impactful work of the IJR.

Key Responsibilities

  • Provide leadership to the Communications Department;

  • Develop, manage and drive effective communication of the IJR’s work;

  • Develop and implement a comprehensive communications strategy aligned with the IJR’s mission and goals;

  • Oversee the IJR’s branding and strategic positioning activities, develop clear messaging and a range of products to shape and manage the IJR’s reputation and perception among key audiences;

  • Provide communications support to the IJR’s projects, from designing communications strategies to delivering communications products and services.

  • Plan and deliver a steady pipeline of content for various platforms that demonstrates the IJR’s impact and service offering;

  • Work closely with the Knowledge, Monitoring and Evaluation point persons to contribute to the development and dissemination of knowledge products;

  • Work closely with the Fundraising Manager to develop marketing materials and deliver strategic marketing campaigns;

  • Work closely with key external stakeholders;

  • Liaise with communications staff and relevant people in partner organisations;

  • Direct media relations for key events;

  • Oversee the management and redevelopment as needed of the IJR’s website and provide strategic guidance on related digital platform to meet institutional and project needs;

  • Manage the IJR’s social media and digital platforms, ensuring they are regularly updated to enhance engagement with key audiences;

  • Support the integrity and quality of the IJR’s products and services through the implementation of the editorial, style and photo guidelines, and develop related tools and templates as needed;

  • Provide writing, editing and reviewing, and design and layout support as needed;

  • Manage relationships with external partners to maximise coverage and visibility, including media and key communications staff;

  • Produce the IJR’s Annual Reports, newsletters, the Lens, and internal communication documents as needed;

  • Write articles for the media when needed;

  • Oversee media monitoring and social media scanning to keep IJR’s teams updated on relevant news and analysis;

  • Monitor and analyse communication metrics to assess the effectiveness of strategies and make data-driven adjustments;

  • Stay updated on industry trends and best practices to continuously enhance our communications efforts.

  • Manage, mentor, and develop staff in the communications department.

Requirements

  • Masters degree in Communications, Public Relations, or a related field;

  • Proven experience as a Communications Manager;

  • Proven experience in developing and implementing successful branding and communications strategies;

  • Proven experience of providing operational communications support to development-focused projects, with a strong understanding of project cycles and reporting mechanisms;

  • The ability to package complex projects into relatable stories, reports and other knowledge products;

  • Experience in media relations, using traditional and social media, multi-media and other online platforms;

  • Knowledge of digital communication and collaboration platforms, relevant desktop publishing and design packages, administration of stakeholder surveys, presentation design, systems and stakeholder mapping, data packaging, information management, and social media tools and tactics;

  • Exceptional skills in writing, as well as editing, layout and design;

  • Strong analytical and presentation skills, and a strong abilty to communicate and distil complex messaging clearly;

  • Strong project management abilities, able to handle multiple tasks with tight deadlines;

  • Ability to collaborate effectively with a diverse range of stakeholders;

  • Familiarity with development issues and a passion for creating posititve socio-economic development impact;

  • The ability to work in a fast-paced diverse environment across sectors, projects and teams;

  • The ability to adapt quickly to changing circumstances and deliverables

To apply

In order to apply, email your application by Monday 15th January 2024 to melissa@actionappointments.co.za - send your completed AA bio form, letter of motivation and updated CV (all in MS Word format).

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