About the Organisation
Philippi Village is an integrated, mixed-use development which is home to a diverse community of entrepreneurs and small business owners with retail, office and event space as well as sporting, educational and cultural facilities. Regarded as a business catalyst for township communities situated in Cape Town’s Cape Flats area, Philippi Village’s primary focus is to provide collaborative workspaces for small and micro business owners as well as create employment opportunities and upskill local community members while at the same time providing a vibrant and safe place for social engagement.
About the Job
The Operations Manager will be responsible for the running of, and operations associated with, all departments onsite and for the overall day-to-day running of Philippi Village. The successful candidate will also need to be competent in determining departmental strategies, preparing necessary policies or processes, and implementing same.
Key Responsibilities
Operations: Developing, updating and implementing operational systems, strategies and ensuring adherence to policies at all times
Provide operational support as Operations Manager onsite and work with all departments to ensure the proficient running of Philippi Village, including but not limited to supporting the tenanting, maintenance, safety and security, eventing and projects departments
Identify any operational gaps in each department (policies, processes and procedures) and develop necessary operational systems to address these gaps
Review, amend and update or create any operations manuals and systems
Reporting
Run and coordinate weekly team meetings
Collate, review and comment (where necessary) on departmental weekly reports and monthly reports
Prepare and collate a monthly operational report for the departments as a whole, and for the function of the Operations Manager, to submit to the CEO and Finance Manager
Department monitoring and support
Support the day to day running of departments
Problem solve and assist the team with issues to streamline day to day operations
Provide support to onsite security and liaise with the Head of Community Safety regarding security reports, and support the outsourced security operations onsite and assist with resource planning if required
Health and Safety
Act as the H&S Officer for Philippi Village
Ensure the H&S file is up to date and ensure compliance at all times for the whole Philippi Village
Oversee Health and Safety policies in practice (including policies relating to notifiable infectious diseases)
Human Resources
Responsible for onsite HR including but not limited to attendance reporting, leave management and the submission of payroll data on a monthly basis
Responsible for the daily management of the team, ensuring that the PV Handbook is adhered to and apply progressive discipline where necessary
Make sure staff files are up to date
Understand and have experience of the processes associated with COIDA, OH&SA and the LRA
General:
Assisting the CEO with certain tasks and by offering support when needed
Attending meeting with local organisations, business forums, local government line departments and other similar stakeholders when needed
Requirements
Previous experience as an Operations Manager is a MUST.
A minimum of 4 (four) years’ experience in a similar Operations Manager role is required
A relevant qualification will be advantageous
Having the appropriate technical skill and understanding is mandatory
Strong leadership skills and management experience
Technical and practical thinker
Have a sound knowledge of business financial matters
Comfortable with public speaking
Organisational skills
Good Time management
Being fluent in Xhosa will be advantageous
Ability to be flexible with your time (please note that the successful candidate will be required to work overtime and weekends, as required)
Good interpersonal and communication skills.
To apply
In order to apply, email your application by Friday 20th October 2023 to melissa@actionappointments.co.za send your completed AA bio form, letter of motivation and updated CV (all in MS Word format).
About the Organisation
Philippi Village is an integrated, mixed-use development which is home to a diverse community of entrepreneurs and small business owners with retail, office and event space as well as sporting, educational and cultural facilities. Regarded as a business catalyst for township communities situated in Cape Town’s Cape Flats area, Philippi Village’s primary focus is to provide collaborative workspaces for small and micro business owners as well as create employment opportunities and upskill local community members while at the same time providing a vibrant and safe place for social engagement.
About the Job
The Operations Manager will be responsible for the running of, and operations associated with, all departments onsite and for the overall day-to-day running of Philippi Village. The successful candidate will also need to be competent in determining departmental strategies, preparing necessary policies or processes, and implementing same.
Key Responsibilities
Operations: Developing, updating and implementing operational systems, strategies and ensuring adherence to policies at all times
Provide operational support as Operations Manager onsite and work with all departments to ensure the proficient running of Philippi Village, including but not limited to supporting the tenanting, maintenance, safety and security, eventing and projects departments
Identify any operational gaps in each department (policies, processes and procedures) and develop necessary operational systems to address these gaps
Review, amend and update or create any operations manuals and systems
Reporting
Run and coordinate weekly team meetings
Collate, review and comment (where necessary) on departmental weekly reports and monthly reports
Prepare and collate a monthly operational report for the departments as a whole, and for the function of the Operations Manager, to submit to the CEO and Finance Manager
Department monitoring and support
Support the day to day running of departments
Problem solve and assist the team with issues to streamline day to day operations
Provide support to onsite security and liaise with the Head of Community Safety regarding security reports, and support the outsourced security operations onsite and assist with resource planning if required
Health and Safety
Act as the H&S Officer for Philippi Village
Ensure the H&S file is up to date and ensure compliance at all times for the whole Philippi Village
Oversee Health and Safety policies in practice (including policies relating to notifiable infectious diseases)
Human Resources
Responsible for onsite HR including but not limited to attendance reporting, leave management and the submission of payroll data on a monthly basis
Responsible for the daily management of the team, ensuring that the PV Handbook is adhered to and apply progressive discipline where necessary
Make sure staff files are up to date
Understand and have experience of the processes associated with COIDA, OH&SA and the LRA
General:
Assisting the CEO with certain tasks and by offering support when needed
Attending meeting with local organisations, business forums, local government line departments and other similar stakeholders when needed
Requirements
Previous experience as an Operations Manager is a MUST.
A minimum of 4 (four) years’ experience in a similar Operations Manager role is required
A relevant qualification will be advantageous
Having the appropriate technical skill and understanding is mandatory
Strong leadership skills and management experience
Technical and practical thinker
Have a sound knowledge of business financial matters
Comfortable with public speaking
Organisational skills
Good Time management
Being fluent in Xhosa will be advantageous
Ability to be flexible with your time (please note that the successful candidate will be required to work overtime and weekends, as required)
Good interpersonal and communication skills.
To apply
In order to apply, email your application by Friday 20th October 2023 to melissa@actionappointments.co.za send your completed AA bio form, letter of motivation and updated CV (all in MS Word format).
