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Insights and Impact Manager

Barloworld Empowerment Foundation (BWEF)
South Africa
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Closing Date:
Monday, 15 July 2024
Closed

About the Organisation

The Barloworld Empowerment Foundation is a non-profit organisation that seeks to ignite individual self-belief and unleash community resilience.

About the Job

The Insights and Impact Manager (IIM) at Barloworld Empowerment Foundation (BWEF) is responsible and accountable for the insight and impact management of the organisation.

The IIM is responsible for developing and implementing impact measurement tools, analysing and reporting data and generating insights that inform the organisation’s strategy, communication and advocacy. The IIM will work closely with the CEO, the communications team, social and entrepreneurial impact streams and other divisions within the organisation as well as external partners and stakeholders.

Key Responsibilities

Insight and impact Management


  • Develop and implement an insight and impact management strategy and framework that aligns with BWEF’s organisational vision and objectives.

  • Develop and maintain impact measurement tools, such as surveys, indicators, dashboards and databases, to collect, manage and analyse data from various sources.

  • Produce regular and ad-hoc reports on the organisation streams’ impact, both internally and externally, using data visualisation and storytelling techniques.

  • Analyse data and stories to identify trends, patterns, gaps, challenges, opportunities and best practices.

  • Communicate and discuss findings and recommendations within BWEF and facilitate feedback and learning loops.


Governance


  • Diligently follow all BWEF’s policies and procedures and leads by example.

  • Ensure that all third party service providers, consultants, agents and sub-contractors are aware of and comply to all BWEF’s policies and procedures.

  • Ensure that the organisation’s insight and impact management activities comply with relevant laws and regulations including data protection, privacy, security, intellectual property rights and ethical standards including but not limited to the Protection of Personal Information Act 4 of 2013 (POPIA), Consumer Protection Act 68 of 2008 (CPA), Promotion of Access to Information Act 2 of 2000 (PAIA).


Employee Management


  • Define goals, responsibilities, accountability and measurable deliverables of each team within the Insights and impact management team.

  • Ensure sufficient coaching and deploy excellent leadership skills to execute on everyday tasks and achieve maximum results through an inspired team.

  • Develop employees in line with HR talent management processes.


Reporting


  • Design, create and/or co-create in partnership with the heads of the streams (and with third parties where necessary) all programme intervention reports, integrated reports, impact reports, impact stories, B-BBEE monthly reports and ensure that these are correctly and timeously submitted by the team members or by third parties.

  • Identify appropriate measuring methodologies including tools, proxies, base lines etc. for each BWEF’s streams, provide guidance and training as to how to capture information, data and stories, maintain quality and ensure that the analysis is appropriate, delivered timeously and according to the service levels.

  • Ensure that the monthly stream’s reports are accurate, timely, validated, relevant and aligned with the organisation’s goals and standards.


Partnerships, Networking and Stakeholder Management


  • Maintain healthy relationships between the clients, employer, employees, trustees and all stakeholders and partners.

  • Design and implement alliances with academia and research institutions to strengthen insight and impact expertise of BWEF and develop further methodologies that can enhance the outcomes of the organisation.

  • Build collaboration opportunities with other service providers (capacity developers, funding institutions and government bodies) and corporate’s ESD and SED programmes.

  • Engage with local and international organisation providing assistance in terms of socio-economic development in communities, small businesses and social entrepreneurs to understand best practices and how these are recorded, analysed and communicated.


PR & Branding


  • Support the CEO and the heads of the Entrepreneurial and Social impact streams in positioning BWEF as the organisation of choice in terms of community development, social entrepreneurship and enterprise and supplier development by providing relevant information, data and stories that are relevant, analysed in light of the macro and micro economic environment. 

  • Use a consistent logo, name, slogan, and colour scheme for BWEF’s initiatives and platforms that convey their purpose and value proposition

  • Assist the Communications manager to promote and communicate BWEF’s initiatives and platforms to the internal and external stakeholders using various channels and methods (e.g., newsletters, webinars, social media, events, etc.)


Financial & Risk Management


  • Plan and direct all activities in line with the defined budgets of insight and impact management.

  • Identify risks associated with data security and compliance and design a sound budget to be approved by the CEO and execute according to the approved budget; provide ongoing evaluation of potential risks and opportunities associated with insight and impact management.

  • Control expenses to meet budget guidelines.

  • Keep the CEO aware of all potential risks and financial issues ahead of time and consult on best possible outcomes for all such issues raised.


Team Building & Leadership


  • Ensure the values and ethics of the organisation are enforced and maintained at all times.

  • Ensure an empowering work environment and team building in line with the organisation’s values and principles.

  • Work in close collaboration with all teams within the organisation

Requirements

Essential Experience


  • Bachelor’s Degree in Politics / Philosophy / Economics, Social sciences, Information management, Data science, Statistics, or related field (Post- Graduate in a relevant discipline is preferred)

  • A minimum of 5 years’ experience as a data analyst, impact measurement, research or similar role (non-profit or development sector is advantage)

  • At least 5 years’ experience in data collection, management, analysis and visualisation tools and software to understand how to identify issues, gaps, opportunities for improvement and implement relevant solutions

  • Experience in social return on investment is an advantage

  • Deep experience in leveraging technologies and tools

  • Demonstrated experience of working in an environment with a variety of stakeholders across various regions in South Africa

  • Experience in working with different stakeholders including communities, small businesses, corporate companies, government organisations, aid agencies, international organisations etc. and understanding how to build trust, rapport, manage conflict and challenges

  • Proven track-record in fostering a culture of insight sharing and collaboration among employees and key stakeholders


Essential Knowledge


  • Excellent grasp of insight and impact frameworks

  • Excellent understanding of impact measurement and evaluation methodologies

  • In-depth understanding of capturing and organising knowledge

  • Deep insight and impact of how to measuring the impact and outcomes of initiatives including quantitative and qualitative research and data gathering including surveys, stories and analytics

  • Excellent reporting principles

  • Good insight and impact in the political, social, economic and historic environment in which BWEF's partnering and empowering communities and mental poverty alleviation programmes are operating at both national and community levels

To apply

In order to apply, email your application by Monday 15th July 2024 to callum@actionappointments.co.za - send your completed AA bio form, letter of motivation and updated CV (all in MS Word format).

About the Organisation

The Barloworld Empowerment Foundation is a non-profit organisation that seeks to ignite individual self-belief and unleash community resilience.

About the Job

The Insights and Impact Manager (IIM) at Barloworld Empowerment Foundation (BWEF) is responsible and accountable for the insight and impact management of the organisation.

The IIM is responsible for developing and implementing impact measurement tools, analysing and reporting data and generating insights that inform the organisation’s strategy, communication and advocacy. The IIM will work closely with the CEO, the communications team, social and entrepreneurial impact streams and other divisions within the organisation as well as external partners and stakeholders.

Key Responsibilities

Insight and impact Management


  • Develop and implement an insight and impact management strategy and framework that aligns with BWEF’s organisational vision and objectives.

  • Develop and maintain impact measurement tools, such as surveys, indicators, dashboards and databases, to collect, manage and analyse data from various sources.

  • Produce regular and ad-hoc reports on the organisation streams’ impact, both internally and externally, using data visualisation and storytelling techniques.

  • Analyse data and stories to identify trends, patterns, gaps, challenges, opportunities and best practices.

  • Communicate and discuss findings and recommendations within BWEF and facilitate feedback and learning loops.


Governance


  • Diligently follow all BWEF’s policies and procedures and leads by example.

  • Ensure that all third party service providers, consultants, agents and sub-contractors are aware of and comply to all BWEF’s policies and procedures.

  • Ensure that the organisation’s insight and impact management activities comply with relevant laws and regulations including data protection, privacy, security, intellectual property rights and ethical standards including but not limited to the Protection of Personal Information Act 4 of 2013 (POPIA), Consumer Protection Act 68 of 2008 (CPA), Promotion of Access to Information Act 2 of 2000 (PAIA).


Employee Management


  • Define goals, responsibilities, accountability and measurable deliverables of each team within the Insights and impact management team.

  • Ensure sufficient coaching and deploy excellent leadership skills to execute on everyday tasks and achieve maximum results through an inspired team.

  • Develop employees in line with HR talent management processes.


Reporting


  • Design, create and/or co-create in partnership with the heads of the streams (and with third parties where necessary) all programme intervention reports, integrated reports, impact reports, impact stories, B-BBEE monthly reports and ensure that these are correctly and timeously submitted by the team members or by third parties.

  • Identify appropriate measuring methodologies including tools, proxies, base lines etc. for each BWEF’s streams, provide guidance and training as to how to capture information, data and stories, maintain quality and ensure that the analysis is appropriate, delivered timeously and according to the service levels.

  • Ensure that the monthly stream’s reports are accurate, timely, validated, relevant and aligned with the organisation’s goals and standards.


Partnerships, Networking and Stakeholder Management


  • Maintain healthy relationships between the clients, employer, employees, trustees and all stakeholders and partners.

  • Design and implement alliances with academia and research institutions to strengthen insight and impact expertise of BWEF and develop further methodologies that can enhance the outcomes of the organisation.

  • Build collaboration opportunities with other service providers (capacity developers, funding institutions and government bodies) and corporate’s ESD and SED programmes.

  • Engage with local and international organisation providing assistance in terms of socio-economic development in communities, small businesses and social entrepreneurs to understand best practices and how these are recorded, analysed and communicated.


PR & Branding


  • Support the CEO and the heads of the Entrepreneurial and Social impact streams in positioning BWEF as the organisation of choice in terms of community development, social entrepreneurship and enterprise and supplier development by providing relevant information, data and stories that are relevant, analysed in light of the macro and micro economic environment. 

  • Use a consistent logo, name, slogan, and colour scheme for BWEF’s initiatives and platforms that convey their purpose and value proposition

  • Assist the Communications manager to promote and communicate BWEF’s initiatives and platforms to the internal and external stakeholders using various channels and methods (e.g., newsletters, webinars, social media, events, etc.)


Financial & Risk Management


  • Plan and direct all activities in line with the defined budgets of insight and impact management.

  • Identify risks associated with data security and compliance and design a sound budget to be approved by the CEO and execute according to the approved budget; provide ongoing evaluation of potential risks and opportunities associated with insight and impact management.

  • Control expenses to meet budget guidelines.

  • Keep the CEO aware of all potential risks and financial issues ahead of time and consult on best possible outcomes for all such issues raised.


Team Building & Leadership


  • Ensure the values and ethics of the organisation are enforced and maintained at all times.

  • Ensure an empowering work environment and team building in line with the organisation’s values and principles.

  • Work in close collaboration with all teams within the organisation

Requirements

Essential Experience


  • Bachelor’s Degree in Politics / Philosophy / Economics, Social sciences, Information management, Data science, Statistics, or related field (Post- Graduate in a relevant discipline is preferred)

  • A minimum of 5 years’ experience as a data analyst, impact measurement, research or similar role (non-profit or development sector is advantage)

  • At least 5 years’ experience in data collection, management, analysis and visualisation tools and software to understand how to identify issues, gaps, opportunities for improvement and implement relevant solutions

  • Experience in social return on investment is an advantage

  • Deep experience in leveraging technologies and tools

  • Demonstrated experience of working in an environment with a variety of stakeholders across various regions in South Africa

  • Experience in working with different stakeholders including communities, small businesses, corporate companies, government organisations, aid agencies, international organisations etc. and understanding how to build trust, rapport, manage conflict and challenges

  • Proven track-record in fostering a culture of insight sharing and collaboration among employees and key stakeholders


Essential Knowledge


  • Excellent grasp of insight and impact frameworks

  • Excellent understanding of impact measurement and evaluation methodologies

  • In-depth understanding of capturing and organising knowledge

  • Deep insight and impact of how to measuring the impact and outcomes of initiatives including quantitative and qualitative research and data gathering including surveys, stories and analytics

  • Excellent reporting principles

  • Good insight and impact in the political, social, economic and historic environment in which BWEF's partnering and empowering communities and mental poverty alleviation programmes are operating at both national and community levels

To apply

In order to apply, email your application by Monday 15th July 2024 to callum@actionappointments.co.za - send your completed AA bio form, letter of motivation and updated CV (all in MS Word format).

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